PRIVACY

Privacy statement

Last updated: November 2023

Introduction

Regents Park Associates Ltd (RPA) recognises that your privacy and the protection of your personal information are important to you – this statement discloses how RPA helps to protect your personal information. RPA is registered under the Data Protection Act 1998 under registration number Z9884192. The information you provide is safeguarded under the terms of that Act. To find out more information about the data protection act please visit: https://ico.org.uk/

Collection of your personal information

During registration you are required to give contact information (such as name and email address). We use this information to contact you about the services on our site in which you have expressed interest. RPA is the sole owner of the information. Regents Park Associates Ltd will not use or share your personal information in a manner that differs from what is described within this Privacy Statement without your prior consent. Your data together with that of other RPA users may be aggregated for the building of statistical and analytical tables. At no time will your data be individually identifiable in such tables.

How Your Information Will Be Used

Your information will be used for a number of purposes including:
• To ensure that content from our site is presented in the most effective manner for you and your computer.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features to our service, when you choose to do so.
• To notify you about changes to our service.
• If you choose to apply for a mortgage or protection product, we will use your information to process your application, managing and administering your case
and responding to complaints as well as case enquiries.

We’ll also contact you to remind you to review your products at the appropriate time. From time to time, we’d like to get in touch with you by phone, email, SMS or post to let you know about the other products, services and special offers available from RPA. Your details are safe with us because we won’t share your details with anyone else for marketing purposes. To opt out of receiving all marketing communications, write to our Marketing Department at Regents Park Associates Limited 5 Ascott Gardens West Bridgford Nottingham NG2 7TH or email them at derek@regentsparkassociates.co.uk or call us on 0115 981 6939

Managing your personal information

The data you provide to RPA will be held as you have provided it. You are entitled to see the information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us. We are entitled by law to charge a maximum fee of £10 to meet our costs in providing you with details of the information we hold about you. Security and storage of your personal information The Internet is not a 100% secure medium for communication and, accordingly, RPA cannot guarantee the security of any information you send to us via the Internet. RPA is not responsible for any loss or damage you or others may suffer as a result of the loss of confidentiality of such information. RPA is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, which are located in controlled facilities.

Use of Cookies

A cookie is a very small text file that a Web site saves to your computer’s hard disk to store information that you provide about yourself or to store your preferences. RPA do not use cookies.

Changes to this Privacy Statement RPA will occasionally update this Privacy Statement. When we do, we will also revise the “last updated” date at the top and bottom of the Privacy Statement.

Contact information

If you have questions regarding this Privacy Statement, please contact RPA at Regents Park Associates Limited 5 Ascott Gardens West Bridgford Nottingham NG2 7TH